Globiva is a leading Business Process Management company. We offer business value to our clients through innovative solutions and operational excellence in key industry verticals, including banking and financial services, insurance, manufacturing, telecommunications, travel and hospitality, e-commerce and retail. Our services include end to end solutions through Omni Channel platform by integrating voice, email, chat and social media. Our services are customized to meet ever growing and constantly evolving demands of end customers through innovative solutions.
Globiva also delivers an entire spectrum of BPM services in customer interaction services, finance and accounting, human resource and back office services. Globiva provides complete flexibility of services to its clients and works on multiple engagements that encompasses:
- Pure play outsourcing
- Virtual Captives
- Build, Operate and Transfer models
- Joint venture with customers & its references
- Consulting and Project based assignments