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Technical Support Executive


Teleperformance
Experience : 0 - 1 Years
Location: : Gurgaon
Salary : Rs. 27k - 32k Per Month
Openings : 10
Gender Preferrence : Any
Industry : BPO / Call Centre / ITES
Qualification :
Certification Required (if any) : Not Mentioned
Notice Period : Not Mentioned

Key Skills

Microsoft Excel, Microsoft Outlook, Microsoft Office 365


Job Description

Eligibility

  • 6 months international technical support experience is a must (Kind of a quality required in WD)
  • Excellent communication skills
  • Basic Knowledge of Microsoft office 365, excel, outlook, email plus.

Responsibilities: 

  • Installing and configuring hardware and software.
  • Identifying any hardware and software issues of customers and providing them solutions.
  • Troubleshooting technical issues.
  • Resolving network issues.
  • Speaking to customers and identifying the root of their problem.
  • Providing accurate and timely customer feedback.
  • Following up with clients to ensure their problem is resolved.

Other benefits

  • Free certification of Microsoft office 365.
  • Both side Non-AC cabs
  • 1 time free meal
  • After 6 months, Can fill for IJPs.

Fueling Technology
Innovation for Today and Beyond

Western Digital has long been at the forefront of game changing innovations. From the invention of the first hard drive to recent advancements in 3D NAND our journey of innovation continues to inspire those who dare to think big about the possibilities of data.

You & Western Digital

We thrive on the power and potential of diversity. As a global company, we believe that the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe that the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Industry BPO / Call Centre / ITES

No. of Employees 5000

Location Delhi

Website https://talentscrew.com/jobs/teleperformance-jobs/630837

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