ABOUT US – Serving clients from hundreds of locations worldwide, CGI is a leading IT and business consulting services firm focused on being a partner, employer and investment of choice. À PROPOS DE CGI – CGI se classe parmi les plus importantes entreprises de services-conseils en TI et en management et s’engage à être un partenaire, un employeur et un investissement de choix.

Should have experience in incident / problem management.
Should be ready to work in 24/7 environment.
Should have good communication.
ITIL
Manages the process to restore normal service operation as quickly as possible to minimize the impact to business operations. Responsibilities: Responsible for planning and coordinating all the activities required to perform, monitor, and report on the process.