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Senior Operations Executive - L1 (Telesales / Telemarketing Job)


Singh Enterprises
Experience : 1 - 2 Years
Location: : Gurgaon
Salary : Rs. 22k - 30k Per Month
Openings : 30
Gender Preferrence : Any
Industry : Banking & Finance
Qualification : 12th
Certification Required (if any) : Not Mentioned
Notice Period : Not Mentioned

Key Skills

Communication, Convincing Skill, Clear Communication, Selling Skills, Candidate Should Be Aware Of Percentage Concept


Job Description

Experience Range - 1-2 years of Tele-Sales Experience.

Role Expectations:

Contacting potential or existing customers to inform them about a product or service using scripts

Converting leads and opportunities generated through Cold Calling, Digital Marketing, etc into appointments by pitching accurate lenders and products as per the system recommendation and customer requirement

Asking questions to understand customer requirements and close sales  

Follow-up on appointments with lenders and customers for pickups/logins 

Enter and update customer information in the database

Generate references from existing customers

Take and process applications in an accurate manner

Handle grievances to preserve the company’s reputation

Go the “extra mile” to meet sales target and facilitate future sales

Meet call Quality standards and CSAT

Ensure Staffing, AHT, Break adherence expectations are met on daily basis


Role Requirement:
Proven experience as telesales representative i.e. personal loan.
Minimum 1-year experience of experience & experience in retail lending is
mandatory.
Proven track record of successfully meeting sales target (preferably over the
phone)
Passion for sales, meeting targets and chasing for high numbers  
Good knowledge of relevant computer programs (e.g. CRM software) and
telephone systems
Ability to learn about products and services and describe/explain them to
prospects
Good knowledge of English - Should be able to understand and comprehend
training material
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address
complaints
Graduate degree is preferred but not mandatory

Singh Enterprises is one of the most promising names in the placement industry. We are actively engaged in providing industry-leading B2B call centre and B2C call centre services at the most affordable charges. Being a client-centric firm, we have always worked on the diversified placement requirements of the clients and have also provided them with the perfect solutions accordingly. The list of placement services that we offer includes manpow

Industry Consulting

No. of Employees 2

Location Noida

Website https://talentscrew.com/jobs/singh-enterprises-jobs/283353

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