Overseas Coordinators

Position: Overseas Coordinators

Department – Air, Ocean and Logistics services

Qualification: Bachelor’s degree or equivalent, in any discipline

Job Location: Noida ( Head Office )

Experience: 3+ Years’ Experience

CTC Range – Rs 30,000 to Rs 40,000/- per month

Profile Description:

Willingness and ability to delight the customers.

Ability to understand customer needs

Good communicator- both written and in speech

Pro-active behavior

Polite and a good listener

Good computer skills- should be able to form reports and spreadsheets as per requirements.

Job Responsibilities:

For Overseas Coordinators / Sea Exports / Nomination Shipment Handling.

Co-ordination with various departments to provide updated information/reports to the customer.

Communicating courteously with the customer by telephone, fax, emails.

Communicating with overseas agents. For Ocean Exports Shipments.

Tracking the status of the shipment and regularly updating all the concerned parties.

Sending complete set of pre-alert/ post-alert to customers to agents on timely basis.

Aim to retain customers by providing exceptionally good service levels.

Coordination with origin/destination , shipping lines , customers,co loaders , freight.

forwarders for shipment status and updating to overseas partners.

Should be well versed with all incoterms / shipping terms.