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Customer Support Service


Teleperformance
Experience : 0 - 1 Years
Location: : Gurgaon
Salary : Rs. 21k - 27k Per Month
Openings : 15
Gender Preferrence : Any
Industry : Customer Service
Qualification :
Certification Required (if any) : Not Mentioned
Notice Period : Not Mentioned

Key Skills

Customer Service, Technical Support, Customer Support, customer support executive


Job Description

Eligibility:

  • Any Graduate fresher can apply
  • Undergraduate with a minimum of 6 months of experience can apply
  • Communication skills should be excellent
  • Must have basic networking and technical knowledge

Responsibilities:

  • Maintain a positive and professional attitude toward customers
  • Respond to customer inquiries promptly
  • Communicate with customers through various channels.
  • Acknowledge and resolve customer complaints immediately.
  • Keep records of customer interactions, comments, and complaints.
  • Coordinate and communicate with the team as necessary.
  • Provide feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction by providing professional and technical support to the customers

Number of rounds to be held:

 1. HR round 2. Ops round.

Fueling Technology
Innovation for Today and Beyond

Western Digital has long been at the forefront of game changing innovations. From the invention of the first hard drive to recent advancements in 3D NAND our journey of innovation continues to inspire those who dare to think big about the possibilities of data.

You & Western Digital

We thrive on the power and potential of diversity. As a global company, we believe that the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe that the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Industry BPO / Call Centre / ITES

No. of Employees 5000

Location Delhi

Website https://talentscrew.com/jobs/teleperformance-jobs/630837

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