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Customer Service Executive


SANTA INDIA
Experience : 1 - 5 Years
Location: : Delhi
Salary : Rs. 23k - 25k Per Month
Openings : 8
Gender Preferrence : Male
Industry : BPO / Call Centre / ITES
Qualification : B.A (Bachelor of Arts)
Certification Required (if any) : Not Mentioned
Notice Period : Not Mentioned

Key Skills

Customer Service, Customer Support, Customer Care, Excellent Communication


Job Description

Having Experience In International Process with excellent communication skills

Optional:

  • Must have experience in the UK process.
  • Must have experience in the US process.
  • Must have experience in the Canada process.
  • Must have experience in the Australia process.
  • Timing: 12 pm to 10:30 pm
  • Immediate Joiners Required.

PROFILE : Customer Care Executive (Email/Chat) Job Profile :

- Will receive pre or post order related queries email/chat from the customers.
- Will be Coordinating with internal departments for instant customer resolution.
- Will be resolving/answering general/critical information of customer's order status.

  • ?  Communication Skills
    - Excellent email/chat writing skills

    - WPM 35+ words per minute for Chat

  • ?  Educational Qualifications
    - Graduate in any stream with excellent communication skills and relevant Email and

    chat experience.

    ? Experience

    - 12 months and above of Call Center back end experience is must

    - Fresher would be considered only if they've excellent grip on grammar and sentence construction with basic email writing concept.

    ? Computer Proficiency
    - Agent should be well versed with computers (Basic MS office) and should have a

    good typing speed (upwards of 35+ WPM)

    ? Location
    - Should be residing in or around Gurgaon OR is willing to relocate

Industry Business Services

No. of Employees 25

Location Delhi

Website https://talentscrew.com/jobs/santa-india-jobs/631749

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