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Customer Relationship Manager


Plan Realty Consulting Pvt.Ltd
Experience : 0 - 2 Years
Location: : Gurgaon
Salary : Rs. 12k - 16k Per Month
Openings : 5
Gender Preferrence : Female
Industry : Real Estate and Property
Qualification : B.A (Bachelor of Arts), B.Com (Bachelor of Commerce), 43, Education/ Teaching, Computer Courses
Certification Required (if any) : no
Notice Period : Not Mentioned

Key Skills

Management Consulting, Tele caller , Sales Executive, Telemarketing, Good Communication Skills, Crm Sales, Good Personality


Job Description

Handling Client and building Business Communications

Customer relationship managers are the face of their company to clients and customers. They develop and distribute emails, letters, and other correspondence in regards to problem resolution, product and service features and upgrades, company changes, welcome packets, and other materials for new and existing clients.

Solve Client Issues

Customer relationship managers have to address any customer issues and problems quickly to reflect the regard in which each client is held. Immediate and successful responses to customer and client issues are a major point in retaining and reestablishing customers and can lead to positive reviews and word-of-mouth references that can lead to more business.

Monitoring Customer Care Strategies

Customer relationship managers review customer care practices on a recurring basis to make sure that all customers are getting the attended as they deserve. This might include devising separate strategies and plans for specific customers and reviewing the effectiveness and efficiency of existing strategies to explore the need for changes as and when necessary.

Coordinate with clients to ensure satisfaction

Customer relationship managers share relevant information on product development, sales, marketing, and distribution based on conversations with existing clients. Managing the feedback, surveys, and other tools, customer relationship managers develop an understanding of what customers are looking for and present suggestions to other departments to improve products or services, enhance distribution, or make more effective marketing campaigns.

Responsibilities:

  • Maintaining the relationship with customers
  • Settling customer complaints quickly and efficiently.
  • Customers to be kept updated on the latest products in order to increase sales.
  • Meeting with managers in the company to plan strategically.
  • Addressing the client's uncertainties and providing feedback on time.
  • Enhance business opportunities by identifying and selling prospects;
  • Maintaining the relationships with clients by providing support, information, and guidance;
  • Researching and recommending new opportunities for business.

We at Plan Realty Consulting are engaged and acclaimed in real estate business as consultants and we are constantly striving to enhance our customer experience. Our company is singularly guided by a shared belief that excellence, accountability, independence and passion are what matter most.

We are dynamic, self-made individuals and each member of the team is dedicated in giving the buyer an experience unlike any typical real estate transaction. We built the company out of experienced professionals from different organization, hiring motivated employees who share the same zeal as us, with a goal to scale unparalleled heights; when everyone said it would take forever and cost a fortune. We're believers and are not afraid of not trying. We are out to make perception change in minds of customers and our first commitment has always been to clients.

We cater to individuals, business houses as well as corporate clients. We have a cordial bond with several key players in the business who hold a significant presence in the market which help us get better deals in the market. Our Modus Operandi is to serve our clients with a mix of Expertise, Knowledge, Responsibility & Transparency.How different are we?Owning property is transformation of a dream into a reality, especially in metro cities like Delhi NCR region, where owning a house in itself has become a challenge. Backed by our knowledge, professional team of employees and clean track record, we have been able to raise the bar of excellence for our clients in Dehi NCR region. Some of the features which make us stand apart from other property dealers in are

Industry Real Estate and Property

No. of Employees 50

Location Gurgaon

Website https://talentscrew.com/jobs/plan-realty-consulting-pvt.ltd-jobs/516976

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