Loading…

Customer Development Executive


SANTA INDIA
Experience : 0 - 2 Years
Location: : Gurgaon
Salary : Rs. 3 Lac - 8 Lac Per Annum
Openings : 6
Gender Preferrence : Male
Industry : Customer Service
Qualification : BCA (Bachelor of Computer Application), B.A (Bachelor of Arts), B.Com (Bachelor of Commerce)
Certification Required (if any) : Not Mentioned
Notice Period : Not Mentioned

Key Skills

Sales Executive, Outbound Process, Inbound Process, Inside Sales, Telecalling, Non Voice Process


Job Description

Job Profile :

- Will receive pre or post order related queries email/chat from the customers.
- Will be Coordinating with internal departments for instant customer resolution.
- Will be resolving/answering general/critical information of customer's order status

Communication Skills

  • Excellent email/chat writing skills
  • WPM 35+ words per minute for Chat
  • Educational Qualifications
  • Graduate in any stream with excellent communication skills and relevant Email and
  • chat experience.

Experience

  • 12 months and above of Call Center back end experience is must
  • Fresher would be considered only if they have an ellent grip on grammar and sentence construction with a sic email writing concept

Computer Proficiency

  • The agent should be well versed with computers (Basic MS office) and should have a
  • typing speed (upwards of 35+ WPM)

Location

  • Should be residing in or around Gurgaon OR is willing to relocate 

PROFILE : Customer Care Executive (Email/Chat) Job Profile :

- Will receive pre or post order related queries email/chat from the customers.
- Will be Coordinating with internal departments for instant customer resolution.
- Will be resolving/answering general/critical information of customer's order status.

  • ?  Communication Skills
    - Excellent email/chat writing skills

    - WPM 35+ words per minute for Chat

  • ?  Educational Qualifications
    - Graduate in any stream with excellent communication skills and relevant Email and

    chat experience.

    ? Experience

    - 12 months and above of Call Center back end experience is must

    - Fresher would be considered only if they've excellent grip on grammar and sentence construction with basic email writing concept.

    ? Computer Proficiency
    - Agent should be well versed with computers (Basic MS office) and should have a

    good typing speed (upwards of 35+ WPM)

    ? Location
    - Should be residing in or around Gurgaon OR is willing to relocate

Industry Business Services

No. of Employees 25

Location Delhi

Website https://talentscrew.com/jobs/santa-india-jobs/631749

Jobs Posted

Similar Jobs