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Customer Care Executive


Good vibes
Experience : 0 - 1 Years
Location: : Indore
Salary : Rs. 12k - 20k Per Month
Openings : 10
Gender Preferrence : Any
Industry : BPO / Call Centre / ITES
Qualification : 12th
Certification Required (if any) : Not Mentioned
Notice Period : Not Mentioned

Key Skills

customer support executive, BPO, Telecaller


Job Description

For BPO

Designation - Customer care executive or Technical support

Experience - 0-6 M

Skills

Good Communication and good Personality

Ready to work under pressure and rotational shift

Education - 12th Passed

Location - Indore

  • Managing incoming calls and customer service inquiries
  • Generating sales leads that develop into new customers
  • Identifying and assessing customers’ needs to achieve satisfaction\
  • Customer Service Responsibilities list:
    • Manage large amounts of incoming calls
    • Generate sales leads
    • Identify and assess customers’ needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • Meet personal/customer service team sales targets and call handling quotas
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
    • Keep records of customer interactions, process customer accounts and file documents
    • Follow communication procedures, guidelines and policies
    • Take the extra mile to engage customers

Good Vibes Placement Services is non-charging Recruitment firm. Helps to candidate to find their dream job as their Qualification and Experience

*  No Hidden Charges

*  No Registration Fees

*  Trusted by many Candidates As well as Company having 4.5* + Rating in different platforms.

Industry Consulting

No. of Employees 15

Location Indore

Website https://talentscrew.com/jobs/good-vibes-jobs/631009

Jobs Posted

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