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Blended Process Associate


Resource global placement
Experience : 0 - 2 Years
Location: : Greater Noida
Salary : Rs. 12k - 22k Per Month
Openings : 25
Gender Preferrence : Male
Industry : BPO / Call Centre / ITES
Qualification : 12th
Certification Required (if any) : Not Mentioned
Notice Period : Not Mentioned

Key Skills

Chat Process, Email Process, Bpo Executive, Blended process


Job Description

Urgently required for Blended process
Company: Noida Power Company Ltd
Salary- 14k-20k
Qualification- 12th, Undergraduate, Graduate
Location- Greater noida
Average or fluent English required.
Resources Global Placement

Responsibilities:

  • Provide Customer Service online and over the phone in accordance with the company's guidelines
  • Providing help and answers to the customers' issues through the identification of the problem itself, research on answers and subsequent provision of guidance
  • Respond to all customer queries in a timely and comprehensive manner to ensure customer satisfaction and quality service is given at all times.

Candidate Profile:
*Graduate with Min. 6 months working experience in Customer Care
*35 WPM with 96% accuracy

*Strong phone and verbal communication skills along with active listening
*Customer focus and adaptability to different personality types
*Familiarity with CRM systems and practices
*Should be committed to resolving customer grievances
RoleAssociate/Senior Associate -(NonTechnical)
Industry Type: Internet, Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Employment Type: Full Time, Permanent
Role Category:Voice/ Non-Voice

The Management Consultant job description below gives an example of the skills, education, and experience required to be hired as a management consultant at a consulting firm or for internal strategic functions of an institution or corporation.

Within a traditional consulting firm, one typically holds each position for two years before progressing on to the next level. As an entry-level management consultant, you will typically be required to possess a certain skill set, consisting of both technical and soft skills.

Industry Recruitment Agencies

No. of Employees 10

Location Delhi

Website https://talentscrew.com/jobs/resource-global-placement-jobs/799300

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