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Team Manager @E-commerce company , New Delhi

HR BLOC Consulting . 7 Dec

Job Location:New Delhi

9 LPA - 12 LPA

Mode: Full Time

About Company -

• Into Recruitment's & staffing solutions across multiple domains which includes Telecom, IT, Retail, Health Care, E-Commerce, BFSI, BPO/KPO (Customer Service, Tech Support/Sales, Payroll, MIS, Medical Billing, Travel & Hospitality..etc) From Front-line up till Business Head levels. •Working with some of the biggest brand names in the industry, responsible for operations & strategy, Client management & Business Development. New

Role & Responsibilties -

I am looking for Team Manager (Team Leader) into Operations/Customer Service for one of the most renowned Brand Name in E-commerce industry Globally!

? Experience in Contact Center Operations / Customer Service (Voice, Non Voice) is a must.
? Experience into AHT, CSAT, NPS is must.
? Total experience should be 6+ years, out of which 2+ years of experience into Team Handling (Span-15-20) is a must.
? Strong oral (speaking, listening, interpretation) and written communication skills.
? Should be comfortable with 24*7 environment.
? Work from home (100%).
? 5 days working
? Graduation is mandatory.
? Package: up to 9.5 L
? Location: Delhi

Experience:0 - 3 years

Job Location:New Delhi

Job Category:IT support

Industry:Information Technology

Education:Any Graduation

Desired Skills:

IT Service Management

Customer Support Specialist

Customer Support