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Group Manager/Ops Manager

HR BLOC Consulting . 7 Dec
Experience:12 - 15 years
Job Location:Kolkata
12 LPA - 15 LPA
Mode: Full Time

About Company -
• Into Recruitment's & staffing solutions across multiple domains which includes Telecom, IT, Retail, Health Care, E-Commerce, BFSI, BPO/KPO (Customer Service, Tech Support/Sales, Payroll, MIS, Medical Billing, Travel & Hospitality..etc) From Front-line up till Business Head levels. •Working with some of the biggest brand names in the industry, responsible for operations & strategy, Client management & Business Development. New
Role & Responsibilties -
I am looking for Group Manager (Ops Manager Equal) into Operations/Customer Service for one of the most renowned Brand Name in E-commerce industry Globally!

? Experience in Operations / Customer Service is a must.
? Direct experience in Contact Center Operations (Customer Service, Technical Support, Sales, or Collections) is a must
? Total experience should be 9+ years, out of which 5+ Years of Management Experience in handling large span (span 80-130) is a must
? Strong oral (speaking, listening, interpretation) and written communication skills.
? Should be comfortable with 24*7 environment.
? MBA degree or equivalent experience
? Work from Home (100%).
? 5 days working.
? Package: Up to 15.5 Lpa.
? Location: Delhi / Mangalore / Kolkata
Experience:12 - 15 years
Job Location:Kolkata
Job Category:Customer Support Administrator
Industry:Information Technology
Education:Any Graduation
Desired Skills:
IT Support Manager
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