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TeleSales Representative

Proactive Search Systems
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: 2 - 3 Years
: Gurgaon
Salary : Salary Not Disclosed By Employer
Openings : 5
Job Function : Telecommunications Specialist
Industry : BPO Callcenter
Qualification : Any Graduation
Certification Required (if any) : Not Mentioned
Notice Period : Not Mentioned

Key Skills

Communication, Sales, Telecommunications


Job Description

TELE-SALES –

Job brief

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. Telesales Representatives will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective Telesales Representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Requirements

  • Proven experience as tele-sales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • High school diploma; BSc/BA will be a plus

 

Company Info.

Proactive Search Systems

I am enclosing a brief profile of our company, Proactive Search Systems, an organization which has been providing effective executive search solutions for middle and top management recruitment since 2008.  Our search expertise spans a broad range of industries including Consumer, Manufacturing, Engineering, Healthcare and Pharmaceuticals, Media, Biotechnology, IT, Financial Services, Retail, Real Estate & Insurance to name a few. 

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