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Telesales Executive (Mfine)

Matrix Management services
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  • Experience

    1+ Years
  • Salary

    Rs. 2 Lac - 4 Lac Per Annum
  • No. Of Opening

    10
  • Location

    Bengaluru
  • Job Function

    Communication
  • Industry

    Healthcare
  • Qualification

    12th
  • Certification Required (if any)

    Not Mentioned
  • Notice Period (in days)

    15

Key Skills

English, HINDI

Job Description

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

 

Responsibilities:

  • Contact potential or existing customers to inform them about a product or service using scripts.
  • Answer questions about products or the company.
  • Ask questions to understand customer requirements and close sales.
  • Direct prospects to the field sales team when needed.
  • Enter and update customer information in the database.
  • Take and process orders in an accurate manner.
  • Handle grievances to preserve the company's reputation.
  • Go the extra mile to meet sales quota and facilitate future sales.
  • Keep records of calls and sales and note useful information

 

Requirements:

  • Proven experience as telesales representative or other sales/customer service role.
  • Proven track record of successfully meeting sales quota preferably over the phone..
  • Ability to learn about products and services and describe/explain them to prospects.
  • Excellent knowledge of English.
  • Excellent communication and interpersonal skills.
  • Cool-tempered and able to handle rejection.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.

 

 

Working hours : 8 hours a day, six days a week. Woff will be on rotation basis.

2 shifts, rotational.

If you are getting second shift you will be getting drop facility and inetial one month work from home option is there.

 

Qualifications : Minimum PUC required ,must have good communication skills in English and Hindi.

Company Info.

Matrix Management services

Our Profile

At Matrix Management Services, we achieve assured business results that allow you to transform (not just maintain) your operations. Our HR services, business solutions and outsourcing techniques are unique which can bring you to a level of certainty that is unparallel. You will definitely experience your requirements met on time within the budget limits and provide high quality, greater efficiency and responsiveness to your

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