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WFM LEAD & ASSISTANT MANAGER@Bangalore ,04 Year experience

Optimism IT Solutions
: 3 - 6 Years
: Bangalore, Karnataka, India
Salary : 900000-1200000 Rs.
Openings : 1
Job Function : Inventory, Documentation , Quality , Call Center
Industry : Communication, Software Engineering
Qualification : Any Graduation
Certification Required (if any) : NA
Notice Period : Not Mentioned

Key Skills

Microsoft Excel, SQL, call center Platform Genesys, Telecommunications Specialist


Job Description

Call Center/BPO or Contact Center background.
Should have 4 to 10 years of WFM experience with atleast 1 year experience as Lead or Assistant Manager on papers.
Good working experience in MS Excel, Macros, MS Access, and SQL is a must.
Responsible for data collection, sorting & generating MIS.
Ability to work alone with minimum supervision and with others in a team environment, occasionally under time pressure and on several tasks at the same time.
Ability to work occasional evenings and weekends to meet deadlines.
Should be comfortable with 24*7 shifts.
Strong stakeholder management.

Company Info.

Optimism IT Solutions

NIL

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