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Customer Support Executive – Quality Department

AEISA JOB CONSULTANT
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: 0 - 1 Years
: Ludhiana, Punjab, India
Salary : Rs. 2 Lac - 3 Lac per Annum
Openings : 4
Job Function : Customer Services
Industry : Manufacturing Industry
Qualification : Any Graduation
Certification Required (if any) : Not Mentioned
Notice Period : Not Mentioned

Key Skills

Customer Service, Microsoft Excel


Job Description

Responsibilities –

 

Ø  Answer calls professionally to provide information about products 

Ø  Keep records of customer interactions ,  recording details of inquiries, complaints, and comments, as  well as actions taken. 

Ø  Follow up to ensure that appropriate actions were taken on customers' requests.

Ø  Refer unresolved customer grievances or special requests to designated departments for further investigation.

Ø  Answer questions about products or the company

Ø  Ask questions to understand customer requirements

Ø  Enter and update customer information in the database

Ø  Handle grievances to preserve the company’s reputation

Ø  Keep records of calls and sales and note useful information

 

Company Info.

AEISA JOB CONSULTANT

AEISA Job Consultant is one of the top-notch Job Consultants having their office in Gurgaon, Haryana. We strive to work very hard in order to offer the best staffing needs of all the clients. We render outstanding services as Placement Consultant, HR Consultant. We completely work in a professional manner so as to accomplish all the stated necessities of the organization.

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