Customer Service, Microsoft Excel
Ø Answer calls professionally to provide information about products
Ø Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.
Ø Follow up to ensure that appropriate actions were taken on customers' requests.
Ø Refer unresolved customer grievances or special requests to designated departments for further investigation.
Ø Answer questions about products or the company
Ø Ask questions to understand customer requirements
Ø Enter and update customer information in the database
Ø Handle grievances to preserve the company’s reputation
Ø Keep records of calls and sales and note useful information
AEISA Job Consultant is one of the top-notch Job Consultants having their office in Gurgaon, Haryana. We strive to work very hard in order to offer the best staffing needs of all the clients. We render outstanding services as Placement Consultant, HR Consultant. We completely work in a professional manner so as to accomplish all the stated necessities of the organization.