GM Operations

: 5 - 8 Years
: Chennai, Tamil Nadu, India
Salary : Salary Not Disclosed By Employer
Openings : 1
Job Function : Supply Chain
Industry : Hotels
Qualification : Hotel Management, Any Graduation , B.HM ( Hotel Management)
Certification Required (if any) : Not Mentioned
Notice Period : Not Mentioned

Key Skills

Hotel Management, Management, Problem Solving, Performance Management, Vendor Management

Job Description

GM Operations

o P&L Management: 

? Owning end to end profit and loss of the portfolio of hotels (2 – 7 hotels). 

? Identifying ways to improve the revenue across verticals – Room Revenue, F&B, MICE, Café, etc.

 ? Controlling end to end operations and costs across all the cost heads – optimizing
efficiency and operations. o Vendor Management: 

? Managing end-to-end vendors - Sourcing, commercial negotiations, performance management, etc. for different verticals - Food and Beverage, Manpower, Repair and

o People Management:

 ? Leading multiple teams - Field Engineers, Trainers, Vendor Business Development. 

? Planning hiring needs (including bench requirements), managing the capacity and
planning for the peak. 

? Managing the performance objectively, coaching and engaging the team. Would need to
lead a team of Field Engineers, Trainers, General Managers, Vendor BDs, etc. o Problem Solving: ? Thinking on the feet and be self-driven in resolving problems in hand

o Data Orientation: 

? Sound understanding of numbers and data
? Identifying trends, patterns, outliers and deep dive on core issues. ? Optimizing Guest Experience, Revenue and Operational Costs, working within a defined

Company Info.


Launched in 2013, OYO is South Asia's largest hotel chain with a presence in India, U.K., China, Malaysia and Nepal. With over 10,000 exclusive hotels in its chain, OYO is one of a kind and has pioneered the world’s first full stack technology led hospitality model. Its network includes major metros, regional business hubs, top leisure destinations as well as pilgrimage towns.

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